Terms of service

Welcome to Vistaravastram. By visiting our website or making a purchase, you agree to the following Terms and Conditions, which together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy govern your use of our services. Please read them carefully before placing an order.

All purchases made on www.vistaravastram.com are subject to product availability and order acceptance. While we make every effort to display product colors, sizes, and descriptions accurately, minor variations may occur due to screen settings or production differences. We reserve the right to refuse or cancel any order at our sole discretion.

All prices are listed in Indian Rupees (₹) for domestic customers and may appear in local currencies for international shoppers. We accept only prepaid orders through debit/credit cards, UPI, net banking, and international payment methods supported at checkout. Cash on Delivery (COD) is not available.

Orders are usually processed within one to two business days and shipped thereafter. Delivery timelines vary depending on the location — within India, orders typically arrive in 3 to 7 business days, while international deliveries may take 7 to 15 business days and can be delayed due to customs or courier issues. Shipping fees are calculated at checkout, and for international orders, any customs duties, taxes, or import charges are the responsibility of the customer.

We accept returns and exchanges for eligible products within seven days of delivery. Returned items must be unused, unwashed, and in their original condition with all tags intact. Please note that shipping charges are non-refundable. For more details, customers should refer to our Returns & Exchange Policy.

All content on this website, including our product designs, logos, images, and text, belongs to Vistaravastram and is protected under copyright and trademark laws. You may not copy, reproduce, or use our content without prior written permission.

By using our website, you acknowledge that we will not be liable for any indirect, incidental, or consequential damages related to your use of our services or products. Our liability, if any, is strictly limited to the amount paid by you for the order in question.

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.